For more information about the Coronavirus, please visit CDC.gov
Per state mandates, we require patients and staff to wear face coverings in our facility. Social distancing, hand washing and disinfecting surfaces are a key part of our procedures.
We offer tele-therapy to all clients and ask for patients to use this service when feasible to lower risk.
Women in Balance and Children in Balance has limited in-office appointments. We are taking the following precautions to protect our patients and help slow the spread of the coronavirus.
· If you are sick, or have any symptoms of COVID-19 (fever, sore throat, cough, trouble breathing) please stay home. Call 304-241-1097 to reschedule or use tele-health options.
· Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing.
· Outdoor seating is available.
· Our staff members wear protective masks. Disposable masks are provided to clients who need one.
· Our staff maintains safe distancing.
· Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
· Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, the waiting room and at the reception counter.
· We schedule appointments at specific intervals to minimize the number of people in the waiting room.
· We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
· One adult per session to accompany a child. Please avoid bringing spouses or other family members unless they are participating in the therapy session.
· If you are a parent and are waiting on your minor child in your car, please do not leave the parking lot during their appointment.
· Credit card pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
· Physical contact is not permitted.
· Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
· Common areas are thoroughly disinfected at the end of each day.
· Toys used in the course of therapy will be used one time and disinfected before they are used again.
· Disposable toys are given to children such as crayons, coloring pages, etc that can be taken home.
· We have contactless thermometers to monitor patients and staff for fevers.
Women in Balance is committed to keep you safe during the Covid-19 pandemic while providing the best mental health treatment possible.