Per state mandates, we require patients and staff to wear face coverings in our facility. Social distancing, hand washing and disinfecting surfaces are a key part of our procedures.
We offer tele-therapy to all clients and ask for patients to use this service when feasible to lower risk.
Women in Balance and Children in Balance has limited in-office appointments. We are taking the following precautions to protect our patients and help slow the spread of the coronavirus.
· If you are sick, or have any symptoms of COVID-19 (fever, sore throat, cough, trouble breathing) please stay home. Call 304-241-1097 to reschedule or use tele-health options.
· Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing.
· Outdoor seating is available.
· Our staff members wear protective masks. Disposable masks are provided to clients who need one.
· Our staff maintains safe distancing.
· Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
· Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, the waiting room and at the reception counter.
· We schedule appointments at specific intervals to minimize the number of people in the waiting room.
· We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
· One adult per session to accompany a child. Please avoid bringing spouses or other family members unless they are participating in the therapy session.
· If you are a parent and are waiting on your minor child in your car, please do not leave the parking lot during their appointment.
· Credit card pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
· Physical contact is not permitted.
· Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
· Common areas are thoroughly disinfected at the end of each day.
· Toys used in the course of therapy will be used one time and disinfected before they are used again.
· Disposable toys are given to children such as crayons, coloring pages, etc that can be taken home.
· We have contactless thermometers to monitor patients and staff for fevers.
Women in Balance is committed to keep you safe during the Covid-19 pandemic while providing the best mental health treatment possible.